Safety, Security & Operational Practice
TMG strengthens the operational practices of correctional systems. We provide staff and leaders with the clarity, structure, and expert guidance needed to create safe, consistent, and respectful environments.
The Challenge
Operational excellence requires systems that work, staff who understand and can fulfill expectations, and leadership that can see—and address—what’s happening on the ground. Organizations are constantly evolving to meet new needs, priorities, and practices. It is important that agencies have policies and procedures that align with the mission of the organization and can reinforce cultures of safety.
When policies don’t match practice, when supervision varies by shift, or when processes evolve informally over time, risk grows. Leaders often know something is off but can lack the bandwidth or resources to go at it alone.
Common issues include:
- Gap between written policy and daily practice
- Inconsistent supervision and uneven staff performance
- Risk drivers and points of failure
- Grievance, disciplinary, or investigative systems that lack credibility or structure
- SOPs that are outdated, unclear, or inconsistently applied
- Mistrust or lack of alignment to mission
- Contraband and gang issues leading to increase violence
What We Do
TMG brings a practitioner-driven, systems-focused approach to strengthening operations, enhancing culture, and sustaining change. We identify what’s working, building on strengths. We capture what’s not working, and why—and then help agencies build the structures and skills needed to improve safety and sustain changes.
Our targeted assessment model examines presenting issues, analyzes key procedures and practices, identifies root causes, and delivers actionable recommendations and we stand alongside agencies to implement them.
Projects include:
- Comprehensive operational practice reviews and targeted technical assistance
- E.g., physical plant, intake, housing, classification, supervision, grievance, front gate procedures disciplinary, and investigative practice reviews
- Facility safety and operational assessments
- Investigative training and investigative practice support
- Development of SOPs, tools, and operational guidance to strengthen correctional practices
- Litigation, settlement agreement, and consent decree support
- Contraband detection and mitigation strategies
- Supervision and management of vulnerable populations (e.g., aging population, youthful offenders, and LGBTI populations).
